Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Government officials will never ask you to transfer money or disclose bank log-in details over a phone call.

If in doubt, call the 24/7 ScamShield Helpline at 1799 or visit https://www.scamshield.gov.sg.

Consumer Product Safety Office

Shopping for safe products online

Know what to check before buying home appliances online. Look for the SAFETY Mark, verify seller ratings, and verify that products meet Singapore's safety requirements.

Last updated 19 May 2026

What to look out for when buying online or from overseas

Online deals can be attractive, but products from overseas may not meet Singapore’s safety requirements. You may also have limited recourse if issues arise.

Before buying, check if the product complies with local safety requirements.

Here are some tips to help you shop more safely:

Red Safety Mark certification badge with a stylized S symbol and the number 123456-00 below.

General household items such as electrical, electronic, and gas appliances must carry a valid SAFETY Mark before they can be sold in Singapore.

Click here to learn more about the types of household items which requires a SAFETY Mark.

Online listings may not show all product details. When in doubt, ask the seller if the product has been tested for safety and comes with a valid SAFETY Mark.

Line drawing of a person with a speech bubble on the left and a question mark bubble and document on the right.


If the product description, pictures or videos do not clearly explain its features and functionality, never hesitate to contact the seller for more details.

Dark gray question mark symbol centered inside a thick circular border on a white background.

A quick online search can help you check if a product has been recalled or flagged for safety issues.

Don't just focus on the price — check past buyers’ reviews, seller ratings, and independent product reviews for any signs of safety or reliability concerns.

Dark gray thumbs up icon with radiating lines above the thumb indicating emphasis or approval.


Look for a seller that provides full product warranty by the manufacturer, customer service support and a return or exchange policy.

Black and white drawing of a power plug with a cord forming the outline of Australia map.

Online listings may not show full technical details.

Check with the seller on whether the product:

  • comes with plugs and voltage suitable for use in Singapore, and

  • is a Controlled Good with a valid SAFETY Mark, where required.

You can also verify the SAFETY Mark number using the Register of Registered Controlled Goods.

In support of the Organisation for Economic Cooperation and Development's Global Awareness Campaign on online safety, the CPSO encourages consumers to #PutProductSafetyFirst when buying products online. Here are additional tips to consider when making purchases online:

Before purchase:

Infographic titled "Put product safety first" with seven checklist tips for safe online shopping, by ACCC and OECD.

After purchase:

Infographic titled "Put product safety first" with six checklist tips and logos from ACCC, OECD, and Korea Consumer Agency.

You can find more information on the OECD's work on consumer product safety here.