Power banks

Power banks safety alerts and recalls

We conduct compliance checks on consumer products sold locally to ensure they adhere to safety requirements. Stay up to date with the latest news regarding unsafe consumer products identified in Singapore.

Latest recall: Xiaomi announces recall of Xiaomi 33W power bank 20000mAh (integrated cable)

27 October 2025

Due to issues identified with certain raw materials from suppliers, Xiaomi is voluntarily recalling a batch of Xiaomi 33W Power Bank 20000mAh (Integrated Cable) (model: PB2030MI) manufactured between August and September 2024. These Power Banks may experience malfunctions under certain usage scenarios, potentially resulting in battery overheating, which could pose a fire hazard.

One local incident took place involving a power bank fire at a train cabin at Raffles MRT on 7 March 2025. Xiaomi has also received reports of 23 incidents globally related to this product.

Consumers should immediately stop using Power Banks that are affected by the recall. Visit Xiaomi's website ↗ (opens in new tab) and enter the Power Bank’s serial number to check if it is affected by the recall, and for instructions on returning affected Power Banks for a refund.

Consumers may also contact Xiaomi at 800 8528474 (toll-free) and service.sg@support.mi.com for assistance.

Please see below for more product safety alerts and recalls on power banks.

Product recalls

Product safety alerts