Power banks

Power banks safety alerts and recalls

We conduct compliance checks on consumer products sold locally to ensure they adhere to safety requirements. Stay up to date with the latest news regarding unsafe consumer products identified in Singapore.

4 July 2025
Anker Recalls Multiple Power Bank Models
Anker Innovations has identified manufacturing defects in the following models of power banks, which may potentially cause overheating, melting, smoking or fire:

Consumers should immediately stop using these power banks and check if their unit is affected by locating the model and serial numbers on the bottom or side of their power bank (refer to the images below).

If the model is an affected model listed above, consumers should verify the serial number using the online recall form to confirm if their unit is part of the recall. Through this same form, consumers can submit a claim to receive either a free replacement power bank or a gift card redeemable at the Anker Lazada store.

Note: When checking serial numbers, please be careful to distinguish between similar-looking characters. Affected serial numbers do not contain the letters "O" or "I".

After receiving confirmation of eligibility, dispose of the affected unit at a certified facility that accepts recalled lithium-ion batteries. Do not dispose of these units in regular trash or recycling bins.

For questions or assistance, contact Anker at support@anker.com with the subject line "[Model Number] Anker Power Bank Recall" (e.g., "A1647 Anker Power Bank Recall"). 

For more information on the recall, visit here.

Please see below for more product safety alerts and recalls on power banks.

Product recalls

Product safety alerts