For Consumers

The CCS CPSO regulates 33 categories of household electrical, electronic and gas appliances and accessories as Controlled Goods (CGs). These appliances must be tested to specified safety standards, registered with the CCS CPSO, and affixed with the SAFETY Mark before they can be sold in Singapore. Click here for the full list of CGs.

The CCS CPSO also regulates general consumer goods which are not under the purview of other Singaporean regulatory agencies, such as: toys, apparel, furniture, sports and recreation products, stationery, costume jewellery, and children's products. Such goods are required to conform to applicable safety standards, but do not require pre-market approval from the CCS CPSO before they can be supplied. The CCS CPSO oversees these goods through post-market surveillance and action.

The CCS CPSO does not regulate consumer goods already under the purview of other Singaporean regulatory agencies. These include:

• Food products and products containing/in contact with food or beverages:  Singapore Food Agency (SFA)

• Cosmetics, medical devices, pharmaceuticals and Chinese proprietary medicines: Health Sciences Authority (HSA)

• Motor vehicles, personal mobility devices and electric bicycles:  Land Transport Authority (LTA)

• Motorcycle helmets and children’s car seats: Traffic Police (TP)

• Hazardous substances, pesticides and vector repellents, irradiating apparatus: National Environment Agency (NEA)

The following are also not under the purview of the CCS CPSO:

• Used or second-hand general consumer goods

• Goods produced solely for export or imported solely for re-export

• Installation works (e.g. involving fixed wiring, fixtures, and fittings)

• Customised furnishings and furniture

• Products supplied solely for commercial or industrial use

• Long-term health effects arising from consumer products

• Hazards caused by the misuse or unintended use of products

The CCS CPSO regularly carries out market surveillance as part of its enforcement efforts. If there are reasonable grounds to believe a product does not conform to its applicable safety standards, the CCS CPSO will look into the matter and may notify the supplier and the public, and instruct the supplier to stop the supply of the unsafe product. The CCS CPSO may also instruct suppliers to inform users of the product’s potential dangers.

With regard to the 33 categories of Controlled Goods (CGs), the CCS CPSO identifies and acts against suppliers and traders selling CGs that contravene our regulatory requirements. For e-commerce sales, we also work with online platforms to take down listings of CGs that are unregistered or that have a false SAFETY Mark. Repeat offenders may be subject to punitive measures such as fines.  

The CPSO is unable to assist with resolution matters between suppliers and consumers (e.g. refunds, after-sales services, etc.). For assistance with resolution matters, consumers may contact the Consumers Association of Singapore (CASE).

A. Visit go.gov.sg/safety-mark to access the Register of Registered Controlled Goods.

B. Enter the product's model number or the 8-digit registration number indicated on the SAFETY Mark label, then press 'Search'.

C. Check that the SAFETY Mark is not expired, and ensure that the product information in the search results matches the product you're checking.

Click here to learn more about the SAFETY Mark. You may submit an enquiry to the CCS CPSO via the “Report” button on the CPSA+ homepage if the SAFETY Mark number on the product does not tally with the information in the database.

13-amp rectangular type, and 15-amp round type 3-Pin plugs are classified as Controlled Goods under the CPSR and will require a separate SAFETY Mark. If your appliance itself is a Controlled Good, it would require its own SAFETY Mark. If not, then a SAFETY Mark is not needed.

You may submit an enquiry to the CCS CPSO via the “Report” button on the CPSA+ homepage if your appliance is a Controlled Good and you cannot locate its relevant SAFETY Mark.

The product was previously tested and certified to meet the relevant safety standards as part of the SAFETY Mark registration process. The product is compliant with our regulations if it was purchased from a retailer before the expiry date.

The SAFETY Mark indicates that products have undergone testing and certification to minimize risk of potential dangers such as fire, electric shock and explosion. There is no assurance that CGs without the SAFETY Mark have gone through the same testing and certification process. They may therefore expose users to potential safety risks. As such, the CPSO strongly discourages consumers from purchasing CGs without the SAFETY Mark. Consumers who choose to purchase unregistered CGs will be doing so at their own risk.

Before purchase, the CCS CPSO recommends that you research the product and brand. For example, by reading past customer reviews to check for safety or reliability issues. When possible, buy from reputable sellers and well-known brands with good safety records.

Check that electrical products use plugs and voltages suitable for local use, such as a 3-pin Singapore plug with a valid SAFETY Mark. Click here to learn about the types of plugs that are suitable for use in Singapore.

After purchase, check the item for defects, read the user manual, and use the item according to the manufacturer’s instructions.

Maintain the product to ensure it remains safe over time by cleaning it as directed and regularly checking for signs of wear and tear. Stay informed about potential issues by checking for product recalls and, where possible, registering your purchase with the manufacturer to receive important updates directly.

For more tips, click on the following:

• purchasing products online;

• purchasing general consumer goods;

• safety tips on products to charge or power appliances;

• safety tips on home appliances and furniture;

• safety tips on children's products.